FAQ

Q. How long will it take to scan my order?

A. Our regular turnaround time is between 2-3 weeks. We do offer rush services at additional cost if you want or need your project sooner. 7 days rush at +25%, 2-3 days rush at +50% and 1 day rush at +100%.

 

Q. what is the best resolution for me?

A. It all depends on what you are doing with your project. The standard for most HD TVs and social media/websites is 1080p. Resolutions above 1080p give you more flexibility with your project. Whether you will do further work on your files or if you just want the ability to screen your project at a higher resolution without losing quality. The most common choice is 2K.

 

Q. What is hdr?

A. High-Dynamic-Range (HDR) is a technique that allows us to capture greater dynamic range of luminosity than is possible with standard digital imaging.

 

Q. I am not in canada, can I get my film scanned with you?

A. Yes, you can!